List of active policies
| Name | Type | User consent |
|---|---|---|
| Terms of Use | Site policy | All users |
Summary
By using our Services, You agree to be bound by these Terms, including any policies referenced in these Terms.
Full policy
Thank You for Your Interest
All learning programs and courses are
provided by The Redwoods Group, Inc, hereafter “Redwoods” or “The Redwoods
Group”. These Terms of Use (“Terms”) govern you and your organization’s (“You”
or “Your”) use of The Redwoods Group’s website, apps, learning programs, courses,
content, and other products and services (“Services”). Please read these Terms
carefully, and contact us via email (community@redwoodsgroup.com) if You have any
questions. By using our Services, You agree to be bound by these Terms,
including any policies referenced in these Terms.
Who
May Use our Services
You may use our
Services only in compliance with these Terms and all applicable laws. When You
download any learning programs from The Redwoods Group, You must provide us
with accurate and complete information, including and not limited to: Your
name, Your company name, Your contact information, Your intended use of the learning
program, Your fees for service of the learning program, and the organization
and/or users completing the learning program; and You agree to update Your
information as needed to keep it accurate and complete. Any use or access by
anyone under the age of 12 is prohibited, and certain programs may have
additional requirements and/or restrictions.
Our
License to You
Subject to these Terms
and our policies, we grant You a limited, personal, non-exclusive, non-transferable,
non-commercial, and revocable license to use our Services. You may download
content from our Services only for Your personal, non-commercial use, unless You
obtain The Redwoods Group’s prior written permissions to otherwise use the
content. You also agree that You will create, access, and/or use only one user account,
and You will not share access to or access information for Your account with
any third party. Using our Services does not give You ownership of or interest
in any intellectual property rights in our Services or the content You access.
Except as otherwise expressly granted in these Terms, no license or other
rights under The Redwoods Group’s intellectual property or proprietary rights
is granted to You by implication, estoppel or otherwise.
Intellectual
Property Rights
You acknowledge that
The Redwoods Group is the sole owner of all intellectual property rights and proprietary
rights, including patents and copyrights, pertaining to the Services, their
format, design, operation, and use as well as any and all future modifications,
derivatives, enhancements or improvements to the Services.
You will not reproduce, duplicate, copy, sell, resell or exploit, or attempt to do any of the foregoing, for any purpose whatsoever except as expressly permitted in writing by The Redwoods Group. All rights in and to the Services as well as any and all future modifications, derivatives, enhancements or improvements to the Services made available by The Redwoods Group, if not expressly granted, are reserved. You acknowledge that these Terms do not confer any rights upon You to use the Services in any manner other than as expressly authorized in these Terms or otherwise authorized in writing, in advance, by The Redwoods Group. You further acknowledge and agree that during your use of the Services and following any termination of your use of the Services, You shall not attempt to assert or acquire ownership of any proprietary rights or intellectual property rights, including patents and trademarks, pertaining to the Services.
Services
Modifications and Enhancements
While we take pride
in our high-quality learning programs, unexpected events do occur. The Redwoods
Group reserves the right to suspend, cancel, interrupt, or reschedule any learning
program or to modify the content of any learning programs at any time and for
any reason. Learning programs offered are subject to the Disclaimers and
Limitation of Liability sections below.
Security
We care about the security
of our Users and the information we collect from Your systems. While we work to protect the security of Your account and all related
information, The Redwoods Group cannot guarantee that unauthorized third
parties will not be able to defeat our security measures. Please notify us immediately of any
compromised or unauthorized use of Your account by emailing us at
community@redwoodsgroup.com.
Modifying
and Terminating our Services
We are constantly
changing and improving our Services. We may add or remove functions, features,
or requirements, and we may suspend, cancel, or stop a Service altogether at
any time and for any reason. Accordingly, The Redwoods Group may terminate Your
use of any Service, at any time, for any reason. None of The Redwoods Group,
its officers, directors, employees, agents or representatives, its
contributors, sponsors, or other business affiliates, and their employees,
contractors, and other agents (“The Redwoods Group Parties”) shall have any
liability to You for any such action. You can stop using our Services at any
time and for any reason, although we’ll be sorry to see You go.
Disclaimers
THE SERVICES AND ALL
INCLUDED CONTENT ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTY OF ANY KIND,
WHETHER EXPRESS OR IMPLIED. THE REDWOODS GROUP PARTIES SPECIFICALLY DISCLAIM
ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF
COURSE OF DEALING OR USAGE OF TRADE. THE REDWOODS GROUP PARTIES FURTHER
DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR
ANY RELATED CONTENT AND REDWOODS MAKES NO REPRESENTATIONS ABOUT ANY MATERIALS
OR INFORMATION MADE ACCESSIBLE BY OR THROUGH THE SERVICES AND SERVICES
ENHANCEMENTS. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE
SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.
Limitation
of Liability
TO THE MAXIMUM EXTENT
PERMITTED BY LAW, THE REDWOODS GROUP PARTIES SHALL NOT BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS
OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF
DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO,
USE OF, OR INABILITY TO ACCESS OR USE THE SERVICES. IN NO EVENT SHALL THE
REDWOODS GROUP’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED
TEN U.S. DOLLARS ($10) OR THE TOTAL AMOUNT OF FEES RECEIVED BY THE REDWOODS
GROUP FROM YOU FOR THE USE OF PAID SERVICES DURING THE PAST SIX (6) MONTHS, WHICHEVER
IS GREATER.
YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS OF USE REPRESENT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE REDWOODS GROUP PARTIES, AND THAT THESE LIMITATIONS ARE AN ESSENTIAL PIECE OF THE REDWOODS GROUP’S ABILITY TO MAKE THE SERVICES AVAILABLE TO YOU ON AN ECONOMICALLY FEASIBLE BASIS.
YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
Indemnification
You agree to
indemnify, defend, and hold harmless The Redwoods Group Parties from any and
all claims, suits, demands, liabilities, expenses, and damages, including
reasonable attorneys’ fees and costs, made by any third party related to: (a) Your
use or attempted use of the Services; (b) your violation of these Terns; or (c)
Your violation of any law or rights of any third party except to the extent
that any such third-party claim alleges that the Services or Services
Enhancements violates any law or rights of said third party.
Governing
Law and Jurisdiction
This learning programs
and the Services were created and are managed by The Redwoods Group, which has
its principal place of business in Wake County, North Carolina. You agree that
any dispute related to these Terms or arising from Your use of the Services
will be governed by the laws of the State of North Carolina, excluding its
conflict of law provisions. You further consent to the personal jurisdiction of,
and exclusive venue in, the federal and state courts located in and serving
Wake County, North Carolina as the exclusive legal forum for any such dispute.
Dispute
Resolution
Any dispute arising
from or related to these Terms or Your use of the Services that the parties are
unable to resolve satisfactorily by themselves shall be settled by final and
binding arbitration in Wake County, North Carolina in accordance with the rules
of the American Arbitration Association. The written decision of the
arbitrator(s), as applicable, shall be final and binding. Judgment on a
monetary award or enforcement of injunctive or specific performance relief
granted by the arbitrator(s) may be entered in any court having jurisdiction
over the matter.
Severability
If any provision of these
Terms are held to be invalid, illegal or unenforceable, in whole or in part,
the remaining provisions shall, notwithstanding, continue in full legal force
and effect as though the invalid, illegal or unenforceable provisions had not
been included in these Terms.
Waiver
No party shall be
deemed to have waived any provision of these Terms or the exercise of any
rights held under these Terms unless such waiver is made expressly and in
writing. Waiver by any party of a breach or violation of any provision of these
terms shall not constitute a waiver of any other subsequent breach or
violation.
We may make changes to this policy, the most current policy may be read at: https://www.cfins.com/terms/
Entire
Agreement
These Terms contain
the entire understanding between the parties and supersede and cancel all prior
agreement of the parties, whether oral or written, with respect to such subject
matter.
CALIFORNIA RESIDENT'S PRIVACY
If you are a California resident, you may be entitled to additional rights over your personal information.
Redwoods does not, and will not, sell personal information collected from you. For more information on what types of personal information Redwoods has collected and disclosed to third parties within the preceding twelve (12) months, please refer to our Privacy Policy at to read who collects and has access to non-public personal information and how we use that information.
The California Consumer Privacy Act (CCPA) provides California residents, upon a verifiable consumer request, certain rights that include:
The right to request that Redwoods disclose:
- The categories of personal information that Redwoods has collected about you; and
- The categories of personal information that Redwoods has disclosed about you for a business purpose
- The right to request that Redwoods delete the personal information it has collected from you, subject to certain legal exceptions, for example, when such personal information is necessary to fulfill or comply with a legal obligation of Redwoods.
- The right to be protected from discrimination for exercising your CCPA rights. If you choose to exercise your privacy rights, Redwoods will not charge you different prices or provide different quality of services unless those differences are related to your information.
You may designate an authorized agent to act on your behalf and make a request of Redwoods under the CCPA
To exercise your rights under the CCPA or to seek assistance, please do the following:
- Make a Request to Know, please click use this link: https://www.cfins.com/request-to-know-california-residents/
- Make a Request to Delete, please use this link: https://www.cfins.com/request-to-delete-california-residents/
You may also mail or email the forms, to the following addresses:
The Redwoods Group
Attn: General Counsel
600 Park Offices Dr, STE 300
Durham, NC 27709
community@redwoodsgroup.com